top of page

Get to Know Us

We are a group of empathetic listeners who provide a safe space for conversation. Our mission is simple: to be “the others” who care when you feel nobody is listening.

  • We are not medical professionals.

  • We do not provide therapy, prescriptions, or medical advice.

  • What we offer is human connection — a chance to talk openly and be heard

                    How It works...

    1. Visit our website and fill out a short form (via Microsoft or Google Forms).

    2. Choose your time slot — we’ll reach out with available options.

    3. Prepay $10.00 for 30 minutes and share your payment confirmation email with us.

    4. Join your Zoom call at the scheduled time.

    5. Talk freely — share your thoughts, feelings, or experiences.

    👉 Note: Calls cannot be extended during an ongoing session.

     

    ​

                                      ❓Frequently Asked Questions     FAQs

Q: Is this therapy?
A: No. We are not licensed therapists or medical professionals. This is peer support only.

Q: Can you prescribe medication or give medical advice?
A: No. We only listen and talk with you.

Q: How do I pay?
A: Payments are processed through secure international gateways (PayPal/Stripe). You’ll receive a confirmation email to share with us.

Q: What language is the service in?
A: English only.

Q: Can I extend my call?
A: No, sessions are fixed at 30 minutes.

Q: Who will I be talking to?
A: You’ll be speaking with empathetic listeners — everyday people trained to provide peer support. We are not doctors, therapists, or pharmacists.

Q: What happens during a session?
A: You’ll join a private Zoom call where you can share your thoughts, feelings, or experiences. We listen, engage, and support you through conversation.

Q: Is my information confidential?
A: Yes. We do not record calls, and your details are only used to schedule sessions.

Q: Can I book multiple sessions?
A: Absolutely. You can book as many sessions as you’d like, but each is limited to 30 minutes.

Q: What if I miss my scheduled call?
A: If you miss your session, you’ll need to reschedule. Payments are non-refundable once a slot is confirmed.

Q: Do you offer emergency support?
A: No. We are not an emergency service. If you are in crisis, please contact local emergency numbers or professional helplines.

Q: Can I choose who I talk to?
A: At this stage, we assign available listeners based on your time slot. In the future, we may offer choice options.

Q: Is this service available worldwide?
A: Currently, we are focusing on English-speaking users in the USA and Europe.

Q: How do I pay?
A: Payments are processed securely through PayPal or Stripe. You’ll receive a confirmation email with your payment reference number.

Q: Why do you charge $ 10?
A: The fee helps us cover platform costs and ensures reliability. It’s far lower than therapy rates, making peer support accessible to everyone.

Q: Can I extend my call if I need more time?
A: No. Each session is fixed at 30 minutes. You can book another session if needed.

Q: Do you provide medical or psychological advice?
A: No. We only provide peer support and listening. For medical or psychological concerns, please consult a licensed professional.

​

                                                                                                 Query: Support@hellotoyourself.com

​

​

📜 Terms & Disclaimer

1. Nature of Service

Our service provides peer-to-peer listening and conversation through scheduled Zoom calls. We are not licensed medical professionals, therapists, or pharmacists. The purpose of this service is to offer companionship and empathetic listening, not medical or psychological treatment.

2. No Medical Advice

  • We do not diagnose, treat, or prescribe for any medical or mental health condition.

  • Information shared during calls should not be considered medical, psychological, or professional advice.

  • If you are experiencing a medical or mental health emergency, please contact local emergency services or a licensed healthcare provider immediately.

3. Confidentiality

  • We respect your privacy and do not record calls.

  • Personal information collected through forms is used only for scheduling and communication.

  • While we take reasonable steps to protect your data, we cannot guarantee absolute confidentiality due to the nature of online communication.

4. Payment & Scheduling

  • Sessions are charged at $10.00 for 30 minutes.

  • Payment must be made in advance, and proof of payment (confirmation email with reference number) must be shared before scheduling.

  • Sessions cannot be extended during an ongoing call. Additional sessions must be booked separately.

  • Payments are non-refundable once a session is confirmed.

5. User Responsibility

  • You agree to use this service for personal support and conversation only.

  • You acknowledge that this is not a substitute for therapy, counseling, or medical care.

  • You are responsible for your own decisions and actions following any conversation with us.

6. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential outcomes related to the use of this service. By booking a session, you agree to release us from any responsibility for your health, wellbeing, or decisions.

7. Age Requirement

This service is intended for individuals 18 years and older. By booking a session, you confirm that you meet this requirement.

8. Updates to Terms

We may update these Terms & Disclaimer at any time. Continued use of the service after changes means you accept the updated terms.

​

                                                                                          Query: Support@hellotoyourself.com​

Leave us a message and we'll get back to you.
                               Query: Support@hellotoyourself.com

Talking to people who need to talk
bottom of page